Italian Chapter Conference 2016 - Smart Tools and Apps in computer Graphics

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https://diglib.eg.org/handle/10.2312/2630930

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Browsing Italian Chapter Conference 2016 - Smart Tools and Apps in computer Graphics by Subject "Graphics Utilities"

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    Automating Large 3D Dataset Publication in a Web-Based Multimedia Repository
    (The Eurographics Association, 2016) Potenziani, Marco; Fritsch, Bernhard; Dellepiane, Matteo; Scopigno, Roberto; Giovanni Pintore and Filippo Stanco
    Online publishing of almost every type of 3D data has become a quasi-standard routine. Nevertheless, the integration in a web page of a single 3D model, or of a predefined restricted set of models, raises different issues compared to an efficient and effective integration of thousands of them in an online repository. In this case it is mandatory to have an automatized pipeline to prepare and homogenize the dataset. The pipeline should be able to automatically wrap 3D data in all conditions, and display every single model with the best scene setup without any (or with a minimal) interaction by the database maintainers. This paper, retracing the steps of a recent real application case, aims at showing all the faced issues (and the adopted solutions) to publish a large and heterogeneous three-dimensional dataset in a web specialized repository. We want to introduce a valid and reusable strategy, starting from the description of the pipeline adopted for data pre-processing and moving to the choices made in the 3D viewer implementation. The paper concludes with a discussion on the actual state of the integration of 3D data with the other multimedia informative layers.
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    Interactive Analytical Treemaps for Visualisation of Call Centre Data
    (The Eurographics Association, 2016) Roberts, Richard C.; Tong, Chao; Laramee, Robert S.; Smith, Gary A.; Brookes, Paul; D'Cruze, Tony; Giovanni Pintore and Filippo Stanco
    In the United Kingdom alone, there are over one million employees working at over 5,000 call centres. Some estimates claim approximately four million call centre employees in Europe. In this unique application paper we present methods for visualising the vast amount of data generated and collected by call centres. We design the application to address the challenges of exploration, analysis and visualisation of complex, time-dependant call centre data, and aim to maximise the utility the software contributes to the business stakeholders in the industry. The application implements a custom, interactive analytical treemap view that presents an overview and details of the data on demand. We implement a smooth temporal navigation system to allow the user to zoom the visualisation to a higher resolution of data. Then an interactive multivariate focus and context analytic filtering interface provides the user control over caller subsets they are interested in for analysis. The software is designed in close collaboration with industry experts. This application reveals new insight into call centre events and behaviour that traditional forms of analysis do not as quickly, nor as easily. We also report the positive reaction of domain experts to our visualisations.