Designing Authentic Digital Experiences
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Date
2025
Journal Title
Journal ISSN
Volume Title
Publisher
The Eurographics Association
Abstract
The concept of authenticity has gained growing importance in the design of digital, hybrid, and XR experiences within the Cultural Heritage (CH) sector. In earlier research [PCS24], we examined authenticity through a multidisciplinary lens, combining a state-of-the-art review with empirical data collected via a Cultural Probe Kit (CPK) to explore user perceptions of authenticity in interactive experiences. From this, we developed a multidimensional authenticity framework, structured around three core dimensions: Self, Others, and World. This paper focuses on translating that framework into actionable design strategies through the PERCEIVE Co-design tool-a free resource composed of a card deck, board worksheets, and activity guidelines. Available as both a physical board game and a web app (in development), the tool supports designers and cultural experts through a step-by-step process to ensure authenticity is embedded in the experience design. By encouraging collaboration and creativity, it promotes the development of engaging, emotionally resonant digital experiences. Additionally, we created a custom GPT assistant to support iterative brainstorming and UX ideation around authenticity. The co-design outcomes were then used to shape the exhibition design strategy of Reconstruct & Relive, the final showcase of the PERCEIVE project (Ch.3).
Description
CCS Concepts: Authenticity → Extended reality; Hybrid experiences, Digital experiences; Design → codesign; Cultural Heritage → Digital Cultural Heritage
@inproceedings{10.2312:dh.20253148,
booktitle = {Digital Heritage},
editor = {Campana, Stefano and Ferdani, Daniele and Graf, Holger and Guidi, Gabriele and Hegarty, Zackary and Pescarin, Sofia and Remondino, Fabio},
title = {{Designing Authentic Digital Experiences}},
author = {Spotti, Samuele and Bonifazi, Federica and Massidda, Marcello and Pescarin, Sofia and Travaglini, Laura},
year = {2025},
publisher = {The Eurographics Association},
ISBN = {978-3-03868-277-6},
DOI = {10.2312/dh.20253148}
}